Get Savvy...Demystifying Healthcare

Episode 114: From Burnout to Breakthrough: Building Zara Medical to Fix Healthcare

Sandy Kibling

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In this episode, Sandy Kibling welcomes Dr. Jessica Edwards, a board-certified family medicine physician and healthcare entrepreneur. They discuss the current frustrations within the healthcare system, including the challenges patients face due to the increasing bureaucracy and the shift of provider-owned practices to larger healthcare systems. 

Dr. Edwards shares her journey from observing her father's patient-centered practice to founding Zara Medical, where she aims to make healthcare more accessible and efficient for patients, especially those who feel marginalized.

Dr. Edwards emphasizes the importance of patient advocacy and understanding the complexities of the healthcare system. She highlights the need for transparency in insurance and the challenges that come with navigating care. 

The conversation also touches on the innovative approaches Zara Medical employs, such as utilizing AI for patient engagement and care navigation, which aims to empower patients and improve their healthcare experiences. 

Takeaways

  • "The clinical care isn't the issue; it's everything that happens before and after."
  • "Don't be afraid to advocate for yourself."
  • "Patients often feel marginalized and don't understand what's going on."
  • "The healthcare system is broken due to bureaucracy and inefficiency."
  • "Insurance companies need to be more transparent with patients."
  • "Utilizing technology can help find a good clinician for you."
  • "The next generation of doctors will take healthcare back."
  • "Don't put off taking care of yourself."

Chapters

05:01
Dr. Edwards' Journey and Founding Zara Medical

08:49
Understanding the Broken Healthcare System

14:30
Navigating Healthcare: Patient Empowerment and Advocacy

19:52
Innovative Solutions at Zara Medical

23:07
Addressing Care for Uninsured Patients

26:36
Insurance Transparency and Patient Experience

30:32
Building the Next Generation of Healthcare Providers

32:56
Final Thoughts and Patient Advocacy

Resources:

ZaraMedical

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